Return / Refund Policy

Returns and Exchanges

We do not accept returns or cancellations for customer reasons — for example a change of mind, or an item not matching your expectations. This applies both before and after your order has shipped.

If your order arrives damaged in transit, is defective, or is not the item you ordered, we cover the full cost. Email us at info@thebecos.com within 7 days of delivery with photos of the item and its packaging. We will send a replacement or issue a full refund, and you will never be asked to pay return shipping.

Refunds

Approved refunds are issued in the currency you paid in, to your original payment method. Card refunds can take up to 30 days to appear on your statement; PayPal refunds usually take 3–5 business days.